We’re excited to introduce you to a new feature we launched this week, we’re calling “Slide To Send”. Now it’s even easier to message your guests right from your mobile app dashboard.

Simply open the app, and slide the reservation preview card to the left. If you’re on the latest version of our app, (available on iTunes & Google Play) you’ll be able to click the messaging icon that appears, open a chat window and send your guests a message. We currently send those messages to your guest via SMS / Text message and are working on full inbox unification so you can decide if you want those messages to send via SMS or back to your guests’ Airbnb inbox.

We believe strongly that communication is a key factor to world class hospitality. Turn those anxious travelers into excited guests, who can’t wait to arrive at your place and enjoy their trip. Make sure they feel welcomed in advance and have all the information they need to check in. Our Automation Feature ensures your welcome message and check in instructions are sent consistently and reliably every time. With automation activated we also give you unlimited messaging to your incoming and current guests.  If you haven’t activated automation yet, we encourage you to do so today. We are working on separating unlimited messaging from automation so you can “Just Message” your guests if you’re not ready to activate automation.

Feel free to comment with any questions or feedback. ​​

Have you taken our feedback survey yet?


GuestBook is the easiest way for short-term rental, vacation rental, and homesharing hosts to manage their properties, reservations and guests. For travelers, GuestBook provides access to hospitality services and peace of mind throughout their trip.

Sign Up For Free