Privacy 2017-11-12T11:45:56+00:00

Guest Experience International, Inc. Privacy Policy

Customer confidence and privacy is critical to everything we do at GuestBook.

We take your privacy seriously. We’ll only ever access your account to help you with a problem or squash a software bug. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.[/fusion_text]

 

Identity & access

When you sign up for GuestBook, we ask for your airbnb credentials. That’s just so you can personalize your new account, and we can send you updates or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or email address or property address in marketing statements without your permission, either.
When you write GuestBook with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs).

 

 

The only times we’ll ever share your info:

To provide products or services you’ve requested, with your permission.
To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
If GuestBook is acquired by or merged with another company — we don’t plan on that, but if it happens — we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.

 

 

Law enforcement

GuestBook won’t hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we’re legally prevented from it, we’ll always inform you when such requests are made.

 

 

Encryption

All data is encrypted when transmitted from our servers to your browser. The database backups are encrypted. Data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data.

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