My “day job” is to work as a lawyer in inheritance, property and construction law in Spain and Germany. But in my “spare time” I enjoy restoring historic (derelict) buildings in the Eifel, a rural region in South-West Germany. I rent long-term, long-term furnished and short term vacation rental. The last aspect is something I have recently added to my little portfolio and it has been a really exciting adventure which I want to grow over the next years.

Why did you decide to become a host?

A: I wanted to add another stream of income to my rentals

Q: What year did you start hosting?

A:  2017

Q: How many properties do you own / manage?

A:  7

Q: Where do you list your properties?

A:  Airbnb, Bookling.com, TripAdvisor Rentals

Q: What’s the link to your own website?

 
"Very well taken care of, soft towels, great bed, very clean. Higly recommended!" (Cordula, Nederland, Aug. 2017)

Q: What do you love about being a host?

A:  What I find rewarding is the possibility of being able to contribute that people have a good time during their stay – the combination of renting and providing services. What I want to achieve is the unique experience of not only walking by the historic buildings / monuments when visiting a town but being able to just walk in and stay inside.

Q: What, if anything, do you find challenging about being a host?

A:  1. finding, training and keeping a good cleaner.
2. correct pricing
3. Automation of standard routines

Q: Do you have a philosophy or approach to hospitality that you think differentiates yourself from others?

A:  When I started out I defined 3 mission statments:
1. Never offer anything where I wouldn’t want to stay myself as a guest.
2. Provide a unique experienece and not just a cheap place to rest your head.
3. Under-promise, over-deliver.

Q: Do you offer any special amenities that you think are important for guests to be aware of?

A:  I offer a lot of little things that do make a difference with guests. A nice place, and some bottled water in the fridge may be pretty much standard. I add in some regional beer, Swiss chocolates, mini jars with jelly (the village bakery is just in front of my listing, so this complements the fresh produce bought there). I bought a Nesspresso coffee maker and place 10 capsules next to it, offering more. And in the bathroom – apart from the items now required by Airbnb as “Basics” – I have toiletry bags for him and for her labeled “if you forgot something” with everything you could have forgotten as a guest. Something as simple as chocolate hearts on the pillows show the guest that their host is trying to be thoughtful and add the personal touch.

Q: Are you using GuestBook to help manage your properties?

A:  Not Yet

Q: Final Comments?

A:  Hosting is a rewarding experience, no doubt. I can be stressful when you can’t make it up to the guest’s expectations no matter how hard you try. But my experience is mostly that you get to know interesting, easy-going people from all parts of the world.

I think Guest Book is a great option which a I want to look into when scaling my STR to a larger level adding in more units.

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Written By Jeremy Mays

Co-founder & CMO
Posted: Thursday March 29th 2018

Written By Jeremy Mays

Co-founder & CMO
Posted: Thursday March 29th 2018

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2018-04-16T11:14:48+00:00